ThanDesk.

Find attachments and free up space.

$12.99 / one time

Managing attachments in Zendesk is hard

Two apps in one — Ticket sidebar and global ticket search

Better Attachments global ticket search UI

Global ticket search

Find specific attachments across all tickets. Set filters for file and ticket properties.

Better Attachments ticket sidebar UI

Inside a ticket

Categorized ticket attachments with quick downloads. Powerful preview for images, PDFs, Word and many more.


Avoid buying storage space add-ons

Easy bulk deletion of
PDFs
in
closed
tickets
older than 2 years

Delete unused files with ease

Zendesk storage add-ons can cost up to $80 per 25GB.

Remove single or multiple attachments from Zendesk to free up storage space.


Preview files right inside the ticket

No need to download and open files in external apps.
Previewing a PDF inside a Zendesk ticket

Frequently Asked Questions